Pup Pad

What's in the box

Everything a small pet business actually needs.

Built feature-by-feature from a real working business. Nothing here is hypothetical — Katie uses every one of these every week.

Clients & Pets

Client profiles

Owner info, emergency contacts, vet info, marketing preference. Searchable.

Pet profiles

Breed, age, microchip, feeding, medication, behavior notes, photo, special needs.

Per-pet pricing

Override the default rate for a specific pet that needs special handling.

Multi-pet households

One client, many pets, properly linked. Add another dog with one tap.

Vaccines & Health

Vaccine records

Track Rabies, DHPPT, Bordetella, and anything else. Attach photos or PDFs.

Expiration alerts

Get notified when a pup's shots are about to lapse — before drop-off.

Medication tracker

Dose, frequency, prescriber, and a log of every time meds are given.

Vaccine archive

Old shots aren't deleted — they're archived for legal/compliance trails.

Appointments

Boarding, daycare, walks, grooming

All built-in. Add custom service types as you grow.

Calendar + list views

Drag, edit, mark complete. Works great on a phone.

Stay planning

Keep boarding and daycare dates organized by dog, with manual control when you want it.

Multi-dog discount automation

Books a household? Discounts apply automatically per your tier rules.

Walking routes

Address per visit, Google Maps link, arrived/completed timestamps.

Invoicing & Payments

Auto-draft invoices

Mark a check-out, the system drafts the invoice from the appointment.

Tip jar

Clients can add a tip when they pay. Reports separate tips from service revenue.

Payment methods

Cash, card, check, Zelle, Venmo, or any custom method. Tracked per invoice.

Overdue tracking

Auto-mark overdue, send polite reminders, generate receipts.

Receipts & exports

Email receipts to clients. CSV export for your tax accountant.

Public intake forms

Hosted intake page

Polished public form you can link from your own marketing site.

Per-pet flow

Owner info, dog info, vaccine uploads, behavior checklist, signed agreement — one dog at a time.

Camera-first uploads

Mobile users tap once to open the camera and capture vaccine records.

Records-later option

Clients without records handy can finish the form and bring docs at drop-off.

Auto-flagging

Aggression history or bite disclosures get flagged for your review.

Signed agreement audit trail

Per-section initials + final signature, hashed and stored with IP and timestamp.

Photo updates & comms

Photo album per pet

Upload from your phone, tagged to the pet and the visit.

Daily photo notifications

Clients opt in for a daily photo email or just check the dashboard.

Appointment reminders

Automatic 24h reminders so nobody no-shows on you.

Email confirmations

Booking confirms, intake confirms, payment receipts — all branded to you.

Trust & safety

Audit log

Every create, edit, archive, and delete is logged with who and when.

Soft-delete + archive

Mistakes are recoverable. Archived records can be restored or permanently deleted.

Daily backups

Database snapshotted nightly. Point-in-time restore up to 6 hours back.

Your data, your control

Full CSV export of everything at any time. No vendor lock-in.

What's next

Honest roadmap. Things on this list are coming based on real demand.

  • SMS notifications (Twilio integration)
  • Online deposits via Stripe
  • QuickBooks export
  • Multi-location support
  • Per-business email sender config
  • Walker / staff scheduling
  • Optional client mobile app

Want to try the whole thing free for 90 days?

We're onboarding a small group of additional businesses next.

Get on the waitlist